Case Study

Ellucian Banner Maintenance and Support Services for a Colorado - Based Public Community College

Engagement Summary

Kastech was engaged to provide managed services for the Ellucian Banner Student application for a period of two years and ongoing support until the college moved to the new ERP platform – Workday. Banner support service was a subset of a bigger project - data conversion and migration from Banner to Workday Student.

Client Background

The client is a public community college serving northern Colorado with multiple campuses located across the region. Founded in 1967,  the college offers more than 200 degree and certificate programs and provides day and night classes.

Business Challenges:

The college was transitioning from Ellucian Banner to Workday ERP. This was a critical project and demanded significant time and effort from its internal teams, departments and stakeholders. The college needed a dependable partner who could support and maintain the Ellucian Banner Student modules during this transition. During the course of the engagement, the college also needed help with its Workday implementation project.

The Kastech Solution

Kastech engaged a small but experienced and dedicated team and followed a hybrid service delivery model to provide the services. The project was a tremendous success, wherein the client acknowledged our approach:

  • We supported Banner Student, Financial Aid, AR, Banner Admin Pages, and integrations with eighty-six applications (home grown systems to various third-party applications)
  • We provided Oracle database administration services.
  • We implemented new applications and integrated with Banner (for example, Accudemia Cloud application, Qless Integration, Innovative Interfaces’ Integrated Library system, Sierra).
  • We built integrations between Banner and Workday, both inbound and outbound.
  • We also provided additional backup resources for a quick backfill during any unforeseen conditions.
  • We provided Workday data conversion consultants, techno-functional consultants, reporting specialists and security engineers.
  • We used the College’s web helpdesk, SolarWinds for Banner support, and Smartsheet for Workday Finance and HCM support, including Workday integrations.

Results & Business Impact

The engagement delivered measurable outcomes, including:

Efficient Banner Operations

Ensured seamless Banner operations by supporting and maintaining the Banner modules and several third-party integrations.

Cost-effective Services

Engaged a small team of experienced professionals and a blended delivery model to provide effective services within the client’s budget.

New Integrations

Built new integrations to support Banner operations. Ensured flawless data exchange between Banner and Workday systems.

Reliable Partner

In addition to Banner support services, we also provided Workday consultants to support the implementation project and ensure a hassle-free data migration.

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