PeopleSoft Managed Services
Taking care of your PeopleSoft applications while you focus on your core business.
Complete ownership of your PeopleSoft applications.
Proactive monitoring, health checks, and performance tuning.
Flexible support models that scale with your needs.
Complete ownership of your PeopleSoft applications.
Kastech’s PeopleSoft Managed Services are based on three pillars: Trust & Reliability, Quality, and Cost Savings. From application maintenance to continuous improvement, system monitoring, and strategic resourcing, we offer all these services as part of our PeopleSoft Managed Services. We take complete ownership of the application, so you don’t have to worry about system issues, bugs, performance, or downtime.
- Application Maintenance
- Continuous Improvement
- System Monitoring
- Strategic Resourcing
Comprehensive PeopleSoft Managed Services.
A wide range of services that offer full support for your PeopleSoft systems.
Application Management
- Production support for the deployed system, including support for customer-specific application functionality
- Break-fix and minor enhancements
- Helpdesk and SLA-based services
- Blended service delivery model
Continuous Improvement
- Implementing major enhancements and/or change requests
- Project-based service
- Detailed scope document, including effort estimates
- Work starts upon approval of the scope and change request
PeopleSoft Administration Support
- Sizing and designing architecture for both production and non-production PeopleSoft environments
- PeopleTools configuration and applying updates and fixes
- Database management
- Managing PeopleSoft security
System Monitoring
- Proactive 24/7 system monitoring
- Regular health checks and reporting
- Performance tuning
- A secure, stable, high-performance systems environment
PeopleSoft Image Update Service
- Managing new releases of PeopleSoft Images (PI) using PeopleSoft Update Manager (PUM)
- Technical and functional assistance
- Comprehensive regression testing
- Selective adoption strategy
Why choose Kastech for managing PeopleSoft applications?
We bring the expertise, experience, and processes you need for PeopleSoft Application Management Services (AMS).
Proven Methodologies
Proven methodology, tools, and people in place to reduce costs, improve quality, and provide better service to business users in responsiveness, performance, and reliability.
Best Practices
Reduced risk by adopting AMS best practices and improving overall IT service delivery capability, accelerating time to IT business value across industries.
Center of Excellence
Access to an established Center of Excellence for AMS solutions and a complete spectrum of AMS offerings, in addition to ITIL, so there's no disruption to business continuity.
Thought Leadership
Thought leadership in developing and operating service delivery capability for PeopleSoft infrastructure and application management.
Frequently asked questions.
Have a question about PeopleSoft managed services? Our team is happy to help.
How are PeopleSoft managed services from a vendor beneficial compared to in-house staff?
Having in-house staff manage your PeopleSoft applications is costly and can expose the organization to risk if a staff member leaves and a replacement isn’t found immediately. Outsourcing this work to a PeopleSoft Managed Services provider gives you access to a team of dedicated PeopleSoft experts who are readily available whenever you need them. You get complete peace of mind and can focus on your core business, knowing there is little or no disruption to normal business activities.
Do organizations need a full-time support team, or can a part-time team be effective in managing PeopleSoft applications?
A full-time support team can be costly. Most organizations rely on part-time remote resources who are experienced and knowledgeable about their business, systems, and applications. Part-time remote resources or a hybrid model bring significant savings.
What are flexible support models for PeopleSoft application management services?
Flexible support models do not have fixed support hours or a fixed monthly commitment. Organizations pay for support as they use it, and support can be easily scaled up or down based on your needs.
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