Case Study

PeopleSoft Lease Administration & ALM for NYU Langone Health

Engagement Summary

Kastech's PeopleSoft Practice team was engaged for a nine-month PeopleSoft Asset Lifecycle Management (ALM) engagement covering Lease Administration and Asset Management for NYU Langone Health (NYULH).

Client Background

NYU Langone Health is one of the nation's premier academic medical centers, a healthcare provider located in Manhattan with additional facilities throughout New York City's five boroughs. Established in 1965, it operates 250 medical facilities and offices and employs approximately 35,000 people. NYULH initially implemented PeopleSoft v9.0, which went live in September 2010, and upgraded to v9.2 in 2015.

Business Challenges

NYULH’s Real Estate Department, RED&F, manages the site selection and lease payment process and has a portfolio of over 350 real estate leases.

Though the client was principally using PeopleSoft, the Real Estate Department was still using various third-party systems to manage its site selection, approval, and payment processes
The challenge was to bring together the various processes spread across the department’s several sub-systems and integrate those business processes into PeopleSoft Lease Administration

The Kastech Solution

Using methodologies from previous Lease Administration and Asset Lifecycle Management (ALM) projects, Kastech’s PeopleSoft Practice team combined onsite Lease Administration consulting expertise with NYULH’s onsite technical team.

Demo and fit-gap workshops: Conducted demo and fit-gap workshops, and built and maintained the client’s business requirements list
Data conversion and testing: Designed the approach for data conversion, built test scripts, and conducted system testing
Training and cutover: Created training materials, conducted training classes, and created cutover procedures
Go-live and post-production support: Assisted with go-live, provided post-production support, and created system reconciliation procedures
Knowledge transfer: Provided knowledge transfer to the client’s Business Analysts
Approval workflow design: Conducted workshops to build the business process flows and verify the business requirements. The client’s technical team built and configured the workflow models incorporating PeopleSoft’s delivered Approval Framework (AWE)
Payment verification worksheet: Designed and created a payment verification worksheet that verified expected payments against actual payments. The worksheet was maintained by the client’s IT department through knowledge transfer, providing the Real Estate Department with the information it needed to validate the new system for both data conversion and lease payments

Results & Business Impact

The engagement delivered measurable outcomes, including:

Preserved internal controls

Kept NYULH's internal controls in place while rebuilding their business processes to best match PeopleSoft's Lease Administration solution

Guided project lifecycle

Conducted workshops to guide the project team from the initial product introduction, through the development, testing, and training phases, to post-production support

Successful go-live

Delivered a successful go-live

Successful knowledge transfer

Delivered successful knowledge transfer

Client Testimonial

"We had a tremendous experience working with Kastech's PeopleSoft Practice team during our implementation of Lease Administration. They worked hard to meet our deadlines and went above and beyond with their customer service. We look forward to working with them again in the future."