Case Study
PeopleSoft HCM Implementation for Oklahoma Human Services
Client Background
Oklahoma Human Services (OKDHS), based in Oklahoma City, is the state's largest agency, with nearly 6,500 employees across all 77 counties. It administers more than 40 state and federal human services programs that impact about a million Oklahomans each year.
Business Challenges
The State of Oklahoma has been using PeopleSoft Human Resources for state agencies to pay all state employees.
- OKDHS had been utilizing a separate, aging HR system for its specific needs in conjunction with PeopleSoft
- OKDHS decided it would be more efficient and cost-effective to be solely on the same system as the rest of the state
- OKDHS decided to implement PeopleSoft HR as the sole system for the department and decommission its old system
The Kastech Solution
Kastech’s PeopleSoft Practice team worked with the OKDHS team to define the scope for this implementation.
- Requirements gathering: Using proven methodologies from previous implementations, conducted requirements gathering sessions and built a plan and timeline to implement PeopleSoft HR for OKDHS
- Streamlined migration: Because PeopleSoft was already in use, business processes, job codes, and other requirements already existed, as did employee payroll records, which helped streamline the input and migration of additional employee HR information
- Gap analysis: Worked closely with the Office of Management and Enterprise Services (OMES) to determine where the existing PeopleSoft system addressed OKDHS’s needs and where changes or additional capabilities needed to be added
- Team collaboration: The successful implementation came down to great teamwork, including OKDHS leadership, proactive project management, and commitment to the project plan from OKDHS, OMES, and Kastech, combined with regularly scheduled meetings and ongoing open communication among the team
Results & Business Impact
The engagement delivered measurable outcomes, including:
On-time, on-budget delivery
Delivered the PeopleSoft Human Resource system on time and under budget
Single system of record
OKDHS is now utilizing PeopleSoft to manage its human resource requirements across the department
Knowledge transfer
Significant PeopleSoft knowledge transfer took place among Kastech, OKDHS, and OMES team members
Mutual understanding
OKDHS has a solid understanding of its HR system, and OMES understands where OKDHS's needs differ from the rest of the state and can provide support accordingly
Deliverables met
Key project deliverables were met, and OKDHS continues to successfully run PeopleSoft HR
Client Testimonial
Here's what I know about the project: I started and approved the project and I know it went live on time. We had several things pop up that were unanticipated, but the teams were able to work through all of these things and keep us on time and budget, delivering a system we were able to fully utilize.
— Cathy Menefee, Chief Financial Officer, Oklahoma Department of Human Services
This is one of the most organized and smoothest running projects I have ever worked on.
— Tommi Ledoux, Deputy Director Human Resources, Oklahoma Department of Human Services
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