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Case Study
PeopleSoft FSCM PUM Update & Lease Administration for Community Health Network
Engagement Summary
Kastech's PeopleSoft Practice team completed a six-month PeopleSoft 9.2 FSCM PUM update for Community Health Network (CHN), bringing its FSCM modules from Image 19 to Image 27. In parallel, the PeopleSoft Lease Administration module was updated for compliance with new accounting standards.
Client Background
Community Health Network is an Indianapolis-based healthcare provider ranked among the nation's most integrated healthcare systems. It is central Indiana's leader in providing convenient access to exceptional healthcare services in hospitals, health pavilions, and doctors' offices, as well as workplaces, schools, and homes. Established in 1956, CHN operates 200 sites of care and has 16,000 employees. CHN first implemented PeopleSoft 9.2 in 2015. In the PeopleSoft Financials/Supply Chain Management (FSCM) pillar, it uses General Ledger, Payables, Billing, Receivables, Grants, Contracts, Project Costing, Asset Management, eProcurement, Purchasing, Inventory, and Cash Management. Lease Administration was updated for compliance with new accounting standards in parallel with this engagement. CHN also uses PeopleSoft Human Capital Management (HCM).
Business Challenges
- CHN wanted to get current on the latest PUM Image
- CHN wanted to provide new features to its end users
- CHN wanted to put a plan in place to adopt PUM updates on a regular basis
- In parallel with the engagement, Lease Administration needed to be updated for compliance with new accounting standards
The Kastech Solution
Kastech’s PeopleSoft Practice team used proven methodologies from previous PeopleSoft PUM update projects to bring CHN’s FSCM modules from 9.2 Image 19 to Image 27.
- Demo and fit-gap workshops: Conducted demo and fit-gap workshops, and built and maintained CHN’s business requirements list
- Data conversion and testing: Designed the approach for data conversion, built test scripts, and conducted system testing
- Training and cutover: Created training materials, conducted training classes, and created cutover procedures
- Go-live and post-production support: Assisted with go-live, provided post-production support, and created system reconciliation procedures
- Knowledge transfer: Provided knowledge transfer to CHN’s business and technology users
- Lease Administration update: Executed the PeopleSoft Lease Administration update in parallel with the PUM update project, giving CHN an integrated solution to manage lease payments for all of its real estate and equipment leases
- Keys to success: Success was achieved because of active CHN project leadership, structured governance, dedicated project team members, effective scope management, proactive team communication, detailed cutover and deployment plans, and comprehensive testing
Results & Business Impact
On-time, under-budget delivery
The PeopleSoft 9.2 FSCM PUM update project was delivered on time and under budget
Updated environments
CHN updated its PeopleSoft environments with all bug fixes and enhanced the business process with key new PeopleSoft features and functionality
Knowledge transfer
Significant PeopleSoft knowledge transfer took place between Kastech and CHN team members
Smooth go-live
Thorough testing and documentation resulted in a minimal amount of issues at go-live and reduced any post go-live rework
FASB ASC 842 compliance
Using the automated solution and delivered reporting, CHN is compliant with FASB ASC 842 regulations
Client Testimonial
“We had a very positive experience working with Kastech's PeopleSoft Practice team during our Financials PUM update project and Lease Administration implementation. They focused on knowledge transfer, constant communication and worked hard to meet our deadlines. They came in under budget and had stellar customer service.”
— Brian McConnell
VP Finance, Community Health Network
“Kastech's PeopleSoft Practice team genuinely cared about the outcome and truly understood the key challenges we were working to resolve. The team was driven by customer success while responsibly managing costs and partnering with our internal team.”
— Glenn Berryman
Director, IT Business Solutions, Community Health Network
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