Ellucian Banner Health Assessment Services for a Public Community College in Arizona

Client Background

The client is a renowned public community college in Arizona, serving the Tucson metropolitan area with a community college district consisting of five campuses, four education centers, and several adult education learning centers. It provides traditional and online instruction for over 144 programs.

Business Challenges:

The college was facing serious challenges that limited its capability to leverage its Ellucian Banner ecosystem.

• Inefficient management of the Banner application/Enterprise Systems and allocation of resources.
• Institutional dysfunction related to IT governance, institutional integration, standards, and data governance.
• Absence of best practices for optimizing and modernizing the existing Banner landscape.
• Objective analysis of the need to outsource Banner maintenance and support services.

The college wanted a comprehensive assessment that could help it optimize its Banner environment and facilitate improved experience for both students and staff.

The Kastech Solution

Kastech performed a comprehensive assessment over a period of eight (8) weeks. Our team interfaced with the existing end-to-end ERP landscape and conducted intensive workshops with key college staff and stakeholders across the identified verticals.

• The assessment was successful in providing information about technical Banner infrastructure that also delineated the relationships between technical components, applications, and third-party systems.
• The assessment report provided the means to manage the Banner applications more effectively, allocate resources, prioritize system effort, and execute Banner operations via senior management’s understanding of the Banner system and use.
• Through the assessment process, strategic concerns were identified related to IT governance, institutional integration, standards, data governance, and metrics/continuous improvement that required identification and remediation.
• Kastech also presented a comprehensive 18-month roadmap that included our key recommendations on policies, establishment of an IT Governance Council and some re-assessment required in core areas.