You can lean on us to manage the day-to-day IT operations to maintain your critical enterprise applications
Kastech’s Lean-on IT Services include a comprehensive portfolio of IT services to make your day-to-day challenges with your various enterprise applications easy, relatively sorted for your comfort while keeping your total cost of ownership low.
We do the mundane better. We have always excelled in providing unparalleled services and best-of-the-class support.
We have expertise in providing lean-on IT services for leading applications and systems.
Key Highlights of our Lean-on IT Services
Application Maintenance Services
✓Cater to all needs from business interaction to solution delivery
✓Dedicated consultants for maintenance projects
✓Stay current with patches and updates
Help Desk & Support Services
✓Incident & problem management
✓Multi-level help desk
✓Service ticket management and change requests
✓Problem identification, resolution, and root cause analysis
✓Integration services
✓Real-time reporting
Test Center Services
✓Test strategy and planning
✓Reusable regression test scripts
✓Automated Test Framework to execute more tests with greater accuracy
✓Performance monitoring & tuning
✓Stress testing & performance testing
Database Administration Services
✓Database health checks
✓Proactive administration
✓DBA flexibility and scalability
✓Database reorganization and refresh
✓Database monitoring services
✓Database tuning services
Kastech Differentiators
- Certified industry consultants across all enterprise applications and technical disciplines
- Almost 1500 years of collective experience & expertise in leading enterprise applications
- Service delivery based on RRR – Right people in right place at right time
- We think beyond what we committed in SOWs; dedicated account management team
- Proactive advisory services and solutions; proprietary tools built to address customer pain points
- Our Lean-on IT services can reduce your costs by up to 50%
- Flexi Pricing models
- Able to provide competitive pricing due to minimal overheads
- Customers can choose onsite, onshore, nearshore and/or offshore engagement models
- Quick & proven transition methodology
- Cross functional competency building
- A dedicated transition manager to ensure smooth and successful transition
- Strong integration between help desk, L2 and L3 teams
- High resource utilization and better productivity with round the clock support; metrics driven
- Periodic contract performance reviews and focus on continuous improvements