APPLICATION MANAGED SERVICES

We take care of your critical enterprise applications while you focus on your core business and processes.

Kastech’s application managed services are provided leveraging proven methodology, automated tools, and experienced team of resources, which enable us to reduce costs, improve quality and provide better service to the business users in terms of responsiveness, performance, and reliability.

Our consultants come with in-depth knowledge, understanding and expertise working with various leading technologies including but not limited to Oracle ERP, PeopleSoft, Ellucian Banner, Oracle Cloud, Oracle OBIEE, Workday, SAP, Salesforce, Microsoft Dynamics, RPA (UiPath, Automation Anywhere), OCR (ABBYY), Oracle DBA, SQL Server DBA, Crystal Reports, Date Warehouse, to name a few.

We have expertise in providing managed services for leading Enterprise Applications.

Key Highlights of our Application Managed Services (AMS)

LOWER TCO

Our Application Managed Services focus on lowering your total cost of ownership (TCO) of enterprise applications.

STAY UPDATED

Our dedicated team of resources ensures that your application stays current with patches and updates rolled out in an efficient fashion leveraging various tools including test automation.

OPTIMUM SERVICE DELIVERY

You get to enjoy reduced risk by adopting best practices and improving overall IT service delivery capability – accelerating time to IT business value.

ACCESS TO CENTER OF EXCELLENCE

You have access to our established Centre of Excellence for AMS solutions and a complete spectrum of AMS solutions services, in addition to ITIL.

THOUGHT LEADERSHIP

We bring to the table our thought Leadership in developing and operating service delivery capability for infrastructure and application management.

VALUE ASSESSMENTS

We continuously assess and identify all possible enhancements, prioritize them based on value and present the same for your review and approval.

SOLUTION ENHANCEMENTS

We work closely with you to monitor the value from implemented enhancements and plan for continuous solution improvements.

ADDITIONAL DOCUMENTATION & TRAINING

We provide enhanced documentation and training services on-demand basis to facilitate quick user adoption of new/enhanced features.

Kastech Differentiators

    Experience & Expertise

  • Highly skilled resource pool
  • Almost 1500 years of collective experience & expertise in leading enterprise applications
  • Service delivery based on RRR – Right people in right place at right time
  • Customer Centric

  • We think beyond what we committed in SOWs; dedicated account management team
  • Proactive advisory services and solutions; proprietary tools built to address customer pain points
  • Maximum accessibility to key workforce
  • Flexibility

  • Flexi Pricing models
  • Able to provide competitive pricing due to minimal overheads
  • Resource as a Service Model (RaaS)
  • Quick Transition

  • Quick & proven transition methodology
  • Cross functional competency building
  • A dedicated transition manager to ensure smooth and successful transition
  • Coverage & Productivity

  • Strong integration between help desk, L2 and L3 teams
  • One team – Single location delivery – onsite is the backup location, if needed
  • High resource utilization and better productivity with round the clock support; metrics driven

If you would like to know more about our Application Managed Services, feel free to write to us at:
  info@kastechssg.com