LEAN-ON IT SERVICES

You can lean on us to manage the day-to-day IT operations to maintain your critical enterprise applications.

Kastech’s Lean-on IT Services include a comprehensive portfolio of IT services to make your day-to-day challenges with your various enterprise applications easy, relatively sorted for your comfort while keeping your total cost of ownership low.

We do the mundane better. We have always excelled in providing unparalleled services and best-of-the-class support.

Core Services

We have expertise in providing lean-on IT services for leading applications and systems.

Lean On

Key Highlights of our Lean-on IT Services

APPLICATION MAINTENANCE SERVICES

  • Cater to all needs from business interaction to solution delivery
  • Dedicated consultants for maintenance projects
  • Stay current with patches and updates

HELP DESK & SUPPORT SERVICES

  • Incident & problem management
  • Multi-level help desk
  • Service ticket management and change requests
  • Problem identification, resolution, and root cause analysis
  • Integration services
  • Real-time reporting

TEST CENTER SERVICES

  • Test strategy and planning
  • Reusable regression test scripts
  • Automated Test Framework to execute more tests with greater accuracy
  • Performance monitoring & tuning
  • Stress testing & performance testing

DATABASE ADMINISTRATION SERVICES

  • Database health checks
  • Proactive administration
  • DBA flexibility and scalability
  • Database reorganization and refresh
  • Database monitoring services
  • Database tuning services

Kastech Differentiators

    Experience & Expertise

  • Certified industry consultants across all enterprise applications and technical disciplines
  • Almost 1500 years of collective experience & expertise in leading enterprise applications
  • Service delivery based on RRR – Right people in right place at right time
  • Customer Centric

  • We think beyond what we committed in SOWs; dedicated account management team
  • Proactive advisory services and solutions; proprietary tools built to address customer pain points
  • Our Lean-on IT services can reduce your costs by up to 50%
  • Flexibility

  • Flexi Pricing models
  • Able to provide competitive pricing due to minimal overheads
  • Customers can choose onsite, onshore, nearshore and/or offshore engagement models
  • Quick Transition

  • Quick & proven transition methodology
  • Cross functional competency building
  • A dedicated transition manager to ensure smooth and successful transition
  • Coverage & Productivity

  • Strong integration between help desk, L2 and L3 teams
  • High resource utilization and better productivity with round the clock support; metrics driven
  • Periodic contract performance reviews and focus on continuous improvements

If you would like to know more about our Lean-on IT Services, feel free to write to us at:
  info@kastechssg.com